I have just been sent my id mobile contract sim card and when i pop into the new phone it says there is no sim card .
I tried it in my old phone ...same result. I have tried all the suggestions on the tutorial but it does not work .
I cannot open an id mobile account to check the status of the new sim because it needs a text sent to my phone ( which is not possible because the sim is not working ).
I am also worried as I have requested my old number is moved to the new sim ( via pac code) .can someone please help?