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keeping the same number

  • 31 October 2022
  • 2 replies
  • 131 views

I had a contract with id that my grandmother was paying for and now I’ve got a new SIM card that I’m paying for but I want to keep the same number as my other one. I went on the app but it says my requests can’t be submitted. How do I keep the same number? 

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Best answer by andewhite 31 October 2022, 14:49

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Userlevel 8
Badge +9

Okau @Kasey Twaite,

Unfortunately, at iD Mobile you can’t transfer a mobile number from one iD contract to another iD contract.

 

Userlevel 7
Badge +10

Hello @Kasey Twaite,

As above, internal ports aren’t supported so you’ll only be able to keep the new number.

Mohammed

 

Why iD Mobile?