Leaving ID

  • 21 March 2023
  • 1 reply
  • 18 views
LiamWabbit
Rank

How do I get in contact with ID about he extreme increase in my bills 
Also my brother is with ID and 2 months into his new contract they have increased his bills by about 11%
I don’t want to sound funny but 2 months into a contract, when price is a key thing in choosing a contract is out of order. 
They get in contact with me or at end of contract we are both leaving ID! 
We have both been with ID for over a decade

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1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @LiamWabbit 

 

Prices of our contracts are going up due to the increases from RPI/CPI rates, these rates are included and agreed to in the terms and conditions for our contracts.

 

I’d recommend checking the following links below for further details on both RPI and CPI.

 

https://www.idmobile.co.uk/rpi

 

https://www.idmobile.co.uk/cpi

 

Tom

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