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Less data allowance with a bundle than a sim card

  • 23 May 2023
  • 5 replies
  • 26 views

Why do you get 4Gb data allowance with a new £6 sim and only 1Gb with a £6 bundle as an existing customer?

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Best answer by WelshPaul 24 May 2023, 23:19

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5 replies

No response. I will be moving to another provider.

Userlevel 8
Badge +6

This isn’t live chat and you could be waiting days for a response here. Have you done the obvious and asked iD Mobile to switch your plan to the newer one?

Thank you. I’m on PAYG so I can’t move to a Pay Monthly Tariff and keep my current number. So the only way to get a better deal and keep my number is to move to another provider.

Userlevel 8
Badge +6

Yea, you will have to switch then. Take a look at SMARTY!

Userlevel 7
Badge +4

Hi @Steve Provost 

 

A bundle will naturally be more expensive than signing up to a monthly plan at the same allowances, unfortunately PAYG plans can’t be converted to PAYM plans, sorry about this.

 

Tom

Why iD Mobile?