Question

lost sim

  • 26 November 2023
  • 1 reply
  • 9 views
M
Rank

How do I cancel a Sim card if I have lost it and don't know the number to log in and Live Chat is never active?

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Mark Anthony10 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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