Hi - I have had a problem sending a message to a new contact. I hit send and a message appears “Can’t send message with ID - error 0. I have tried numerous times, both at home and away from home and still get the same message. I created a new contact for a number with the prefix 07545 and also re-entered the details using 44…….. rather than 0. I can send messages to already created contacts. I’ve also re-started the phone. The only clue is that I have had a new phone (Samsung)since last September and as I tend to use WhatsApp a lot don’t think I’ve created any new contacts using the old phone (Nokia). I can see others have raised this issue and been given some advice but I’m not sure where to find the solution suggested. I’d appreciate your help, thanks.
+9
Is the number you’re trying to SMS included in your plan’s text allowance,
Not all 07 numbers are included by iD Mobile in text allowances.
See online https://media.secure-mobiles.com/idmobile/documents/non-standard-07-numbers-v2.pdf.
Many thanks for that - I don't know. I thought it was an 02 mobile number. I have a friend who has the same number prefix but haven't texted her recently. I can try her number but will also look later at the link you've sent.
Hi
It may also be worthwhile resetting your network settings. This can help.
For Android; Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth
Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.
-Lauren
Thank you for that Lauren, Will give that a go.
Thanks v much to everyone who replied - I will try again using your suggestions.
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