I was emailed yesterday from ID highlighting an offer for both new and existing customers to take / migrate to a 60Gbts plan incl all inclusive txt / mins, but on my on line account this offer is not shown. Can someone help me migrate, rather than go through the laborious process of signing up for a new account and then migrating my number from one ID account to the new ID account
+7
Hi
If the tarriff/plan isn’t showing it may mean that you are not eligible for it but we can check this out for you.
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
Hi Kash, it's all sorted and many thanks for your advice, it's much appreciated.
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