So I got an upgrade and my monthly changed from £62.28 to £10.00 sim only contract. I’m confused because for some reason on my billing it says £-26.11. What does the minus mean?
Best answer by Kash
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Userlevel 4
+1
This indicates a credit balance, just like on your bank statement.
Userlevel 1
So does that mean I have to pay that?
Userlevel 7
+7
Hi
When your a account is in credit the credit is used towards future bills.
If the account is in credit and your new bill is £10 you shouldn’t be charged as the payment should be taken from the credit balance.
i hope this helps.
Kash
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