Missed my dpd delivery(although was in!), now says my delivery has returned to sender. I’m unable to contact dpd/ ID mobile or currys to ask what are my options, or what happens next with my delivery. Also, unable to receive any texts or calls due to the plan having started and no sim card.
I think this scenario is covered online at https://www.idmobile.co.uk/help-and-advice/product-delivery.
Good luck
Not really containing much answers unfortunately. But thanks
Okay
The iD agents work until 8pm on weekdays (and 6pm at weekends).
It might be a few days or more before anyone from iD Mobile reads your forum post - good luck though.
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Hi I’ve had the same problem, I can’t contact any one soo is there anything that can be done because my number transferred to that phone now and I can’t call or text
Hi I’ve had the same problem, I can’t contact any one soo is there anything that can be done because my number transferred to that phone now and I can’t call or text
Okay
The iD agents work until 8pm on weekdays (and 6pm at weekends).
Bear in mind that responses, by iD staff, to member posts in this forum can take a few days, sometimes longer
Hey
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
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