Question

mobile number transfer date

  • 25 May 2023
  • 9 replies
  • 63 views

Is there any way to find out what date my phone number is due to switch over? Can't remember what I selected when I purchased the SIM card but I'd like to get it swapped asap.


This topic has been closed for comments

9 replies

Userlevel 8
Badge +6

A live chat agent will be able to help you with this. You can speak to one here.

Sadly that link doesn't work

Userlevel 8
Badge +6

I just tested the link I provided and it works for me. 👍

“The requested URL was rejected. Please consult with your administrator.”

tried on multiple devices on wifi and mobile network.

Userlevel 8
Badge +6

Then you need to log out of this forum first...

It’s a known issue and happens when a member logs in to the iD Mobile Community after selecting the ‘Remember Me’ option.

Live chat can't help me as they don't have access to account info atm, not exactly a great first impression for a new customer 🤣

Userlevel 7
Badge +10

Hey @Tony Cowling,

Have you since been able to speak to someone or do you want me to send you a PM here to check this?

Mohammed

No thank you, couple days of trying and eventually spoke to some one but was too late to change it by that time anyway

Userlevel 7
Badge +7

Hi @Tony Cowling,

Please let us know if you require further assistance.

 

Kash

Why iD Mobile?