Question

Mobile order update – contact needed

  • 19 September 2023
  • 2 replies
  • 32 views

I recently placed an order to switch my contract over to ID mobile and received an email asking me call 0207 1391 397 as there was an issue with my order. I have been on hold for 45 mins now and no answer. 

How else can I get in contact?


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2 replies

Userlevel 8
Badge +6

You will have to call the number again tomorrow during normal working hours.

Userlevel 7
Badge +4

Hi @Lucy Harmer 

 

Unfortunately that number would be all we can recommend calling in this case, if the number is busy we’d recommend trying again another time.

 

Tom

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