Hi I’ve had a mortgage application bounce back due to this issue.
I had two company phones paid for by the company but in a personal name.
I began the sales process in October 21 and completed in Jan 22.
The phones payments were stopped during this process and the accounts have gone into default.
I have had no input with the company since Jan.
I had a mortgage application bounce back due to £15 of bad debt. I called up and settled the debt with ID as soon as i found out. I have had no letter no default notice received to my home address.
Ive tried dealing with the online chat team - tricky to say the least.
I need help asap please.