Hi, I have moved from EE to ID its been over three days since I received a message in the ID app saying my number has been transferred but I cant receive calls or text messages.
Its a Samsung Galaxy A32 5G
If I call the transferred number from another phone its as if its been disconnected and just cuts out. I can make calls from the new phone and it shows the transferred number on other phones.
In Contacts I have updated the number in my profile section.
Within settings and Access Point Names I have reset to default ID
I'm not blocking any numbers and have good reception.
I have tried the SIM in another phone and the same things happen. I can call out out - but not receive calls or texts.
When I make a call it says - Conditional Call Forwarding Active but I believe this is switched off.
Any thoughts or help greatly appreciated I have been waiting for help but nothing from ID yet and I need to my phone to work! 😒
Thanks!