moving to Australia

  • 29 September 2023
  • 2 replies
  • 25 views
Codie Barrell
Rank

I have moved to Australia for a year and got a new sim with OPTUS. I am still paying for my ID mobile bill as well. Is there any way I can pause the contract and resume paying it again when I return home? Or even just pause for a few months? 
Thanks 

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

Unfortunately @Codie Barrell, if you’ve got a pay monthly iD contract, it can’t be paused. 

If you’ve got a pay-as-you-go plan, it would be possible to pause this for 4-months.

Tom
Rank
Userlevel 7
Badge +4

Hi @Codie Barrell 

 

Unfortunately we wouldn’t be able to pause a plan, bills would continue as normal, sorry.

 

Tom

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