I transferred from EE to ID recently. My number has transferred correctly, but under the “Phone” setting, it is showing the phone number of the ID sim before my number was transferred.
I have tried turning iMessage off and on again, and have tried editing the number under “My Number”, but when I click “Save”, it reverts to the old ID number again.
From what I understand this is a common error and can only be fixed by having a replacement sim?
Best answer by andewhite
View original
+9
Try the following
Good luck.
I’ve already done all of those. It’s showing correctly everywhere except under “Phone” for some reason!
+9
Okay
Incoming and outgoing calls?
Sending and receiving text messages?
Everything is working, except the number under “Phone” is the ID phone number, not the one they switched. My iMessage says it can use my correct number but only for 4 days as it does not match the one associated with the phone.
+9
What iOS is your iPhone running?
It’s 15.5
+9
Have you tried a Network Reset?
If you’re using iOS or iPadOS 15 or later then:
This will also reset any Wi-Fi networks and passwords, mobile data settings, and VPN and APN settings that you've used before.
Good luck.
Brilliant, that’s fixed it, thank you!
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