Question

my phone showing no sim when the sim card is in the phone

  • 3 November 2023
  • 4 replies
  • 41 views

Hi There,

Yesterday I received my new phone and new sim card but its already activated when I was trying to activate it but when I'm putting my sim in the car is saying no sim . I wondering if anyone can help me please.

The sim is the right way and fits probably but not still work


4 replies

have got the same problem have transferred my number from Ee transferred  my sim into  my phone. but nothing happened  ! 

Strange, hopefully us both get it sorted soon . Have you been into store?

Strange, hopefully us both get it sorted soon . Have you been into store?

when i got my new phone from id phone there was no new sim card in it  so i am  assuming that i would have to put my old one in ? am i correct ? have got no signal at all can’t receive it make any calls at all !  i m not impressed with id mobiles so far !! could someone explain to me how i can get this phone working ! xx

Userlevel 3
Badge +1

Hi @bertieb and @EbonyMcNicholas  sorry to hear this, are you both still facing the same issues?

Had you upgraded or taken a new plan? If you had upgraded, does your old SIM still work? Have you tried rebooting your phones?

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