Question

my switch

  • 24 January 2024
  • 4 replies
  • 19 views

My switch from ee to id mobile happend to day I got my txt say it happen but now can’t receive call but i can call out 


4 replies

Userlevel 8
Badge +9

Number transfers don’t happen immediately, and using the iD SIM card before the number has been transferred can result in strange behaviours. 

Has the switch been completed yet, @Christopher Parker

If the switch has been completed, have you tried a NETWORK RESET? 
The handset user guide will explain how to perform this procedure. 

 

Yes av try that it let me make calls but just not receive them

Userlevel 8
Badge +9

I’d recommend contacting iD support using their online Live Chat service - ask them to check your iD network account has been provisioned correctly, after the number transfer, @Christopher Parker

The advisors work until 8pm on weekdays. 

🤞

Userlevel 7
Badge +4

Hi @Christopher Parker 

 

Number transfers can take between 8am and 10pm on the date they happen, how are you getting on?

 

Toms

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Why iD Mobile?