I took out a 24 months contract with ID mobile starting in December 2021. It’s seems it was a big mistake. The network is soo bad that all my customers and friends are complaining. 99% of the time, the line is faint, and the call will just end shortly saying “calling fail.” Worst of it, the internet is so bad and I’m having just 1bar on an iPhone 12pro. Because I’m self employed and use my phone on daily bases to keep in touch with my customer I resort in buying a new sim from another provider so as to make important calls. Is there any way I can cancel the contract with ID mobile and return their phone including the sim?
Any advised will be greatly appreciated