Question

network issues

  • 21 February 2022
  • 1 reply
  • 43 views
Neil L
Rank

I am having issues with the network, I very rarely get over 1 bar and 3G/4G are really poor. Today I got 5G for the first time and it was so slow. After being a Vodafone customer for the last 3 years it feels like I’ve gone back in time 10 years. Any help available ??

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1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Neil L 

Is this at one specific place or everywhere you go?

You can check the coverage at the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

Could you also test the SIM in a different handset to see if that improves things?

 

Kash

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