Little or no 4g coverage for past 3 weeks, on 3 network status checker this message comes up
“We're working on fixing an issue in this area at the moment. We're sorry for any disruption this may be causing.”
Thats fine, but 3 weeks? Can ID not get a bit more information from 3 as to when this issue might be resolved?
Best answer by Kash
View original
+7
Hi
Welcome to the Community!
Sorry to hear about the coverage issues that you are having.
It sounds like the work may have gone on for longer then expected.
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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