I'm trying to retrieve my 9-digit order number for the Amazon reward.
Thing is I've never had any emails saying this, only one about the reward (perversely) and the day after one about my direct debit and a welcome one.
I've checked spam and EVERY email from the day of the order, which obviously went through as I'm on the 12m £8 20gb plan as required.
Tried live chat but no button ever materialised.
Not sure if I got SMS about it but they haven't been saved.
Best answer by Mohammed
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