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  • 17 December 2023
  • 2 replies
  • 22 views

I do not have a transaction number and cannot swap my numbersĀ 


2 replies

Userlevel 1

Hi @Lydia CarrĀ 

Iā€™m sorry to say but youā€™ll have to contact the live chat team between 9am and 8pm thatā€™s if you stay connected as I had my contract a few days and then cancelled at beginning of month and still having problems with them now.Ā 

Userlevel 7
Badge +7

Hi @Lydia Carr,

Weā€™ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ā€˜Private Messagesā€™.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

Weā€™ll see you there.

Ā 

Kash

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