Question

new contract but issues

  • 22 November 2022
  • 2 replies
  • 11 views
D
Rank

Still waiting on phone number to switch and can’t send texts 

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2 replies

andewhite
Rank
Userlevel 8
Badge +9

Okay @Debra2604, there is usually a delay between your old provider’s SIM becoming inactive (not working), and the number you’re keeping being available on your iD SIM.

When I switched to iD I could not use the number I wanted to keep for ~5 hours, while iD completed the number port.

Good luck @Debra2604.  

Kash
Rank
Userlevel 7
Badge +7

Hi @Debra2604,

Welcome to the Community.

We are just checking if you managed to resolve this or if you still required assistance?

If you still require assistance with this, please let us know and we can help you out.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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