I have upgraded from an iPhone 11 to a 14, when going through the quick set up the data transfer always gets stuck on ‘updating software’ I just get the spinning circle. I am connected to the wifi but cannot get past this screen. Has anyone had the same issue and can advise what I need to do? Thanks
Best answer by andewhite
View original
+9
Have you tried updating the iPhone 14 before doing the quick transfer process
All you need is a connection to a Wi-Fi network.
Another option could be to backup your old iPhone to iCloud, then restore everything from iCloud to the new iPhone.
+7
Hi
Welcome to the Community!
We hope that you managed to get your issue resolved and the handset set up successfully.
If you are still having issues, you can get back to us here or visit a Curry’s store so that the handset can be checked.
Kash
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