Question

New order status

  • 10 December 2022
  • 2 replies
  • 76 views

Hi, 

I ordered 2 phones on new contracts Thursday, then received emails saying they were successful. Then Friday I have received an update for the one but not the other. How do I check the status of the orders?

 

Thanks

Mark


This topic has been closed for comments

2 replies

Userlevel 8
Badge +9

If you’ve got the order numbers, give the iD sales team a call on 020 7139 1397 - not sure if they work at weekends.

Good luck @Jenk9988

Userlevel 7
Badge +10

Hey @Jenk9988,

Welcome to the iD Community 😀

Did you still need help with tracking your orders or have you since got an answer?

Mohammed

Why iD Mobile?