Question

New order upfront fee

  • 11 May 2023
  • 2 replies
  • 24 views

I recently placed a order and just received an email saying my order has been processed and will receive tracking details once dispatched I was supposed to pay a upfront fee of £99 but I’ve not been charged yet


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2 replies

Userlevel 8
Badge +9

Have you asked the iD sales team about this @JFairchild92?

Call them on 020 7139 1397, and have your order number handy - good luck. 

Userlevel 7
Badge +10

Hey @JFairchild92,

Did you get an answer on this since?

Sounds like the order may not have gone through.

 

Mohammed

 

Why iD Mobile?