Question

new phone but no number


I received my new phone and SIM on Friday.  I am a new customer transferring in from Vodaphone but I do not have the new mobile number to complete the port process of my existing number.  The SIM is inserted but no network connection is available so I cannot make a call to find out my number and neither have I received a welcome email with the number.  It is not on the box along with the IMEI and SIM details.  Please help. 


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2 replies

Userlevel 8
Badge +9

If the new phone has Wi-Fi Calling, you could use the iD Wi-Fi Calling service to call out and get your mobile number that way.

Userlevel 5
Badge +6

Hi @Sinclaird,  if you contact the FacebookTwitter or Live Chat teams, they’ll be able to fetch this for you.

You can enter any mobile number into the Live Chat form to get started.

 

Thank you,

Rory

Why iD Mobile?