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new sim

  • 9 May 2023
  • 6 replies
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Sabrina Springall
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Userlevel 1

Do I need to put the new sims you sent. I have upgrade from contract to contract sim only. Must keep the same number too. Thanks

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Best answer by Tom 10 May 2023, 14:34

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6 replies

Tom
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Userlevel 7
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Hi @Sabrina Springall 

 

If you’ve upgraded the new SIM sent is just a replacement in case you need it, if you don’t need it just keep it around in case you ever do.

 

If you’ve purchased a new iD Mobile plan and received a SIM that’s for a completely different plan, you wouldn’t be able to transfer your number to it.

 

Tom

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Sabrina Springall
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Userlevel 1

Hi Tom

 

Yes, it was an upgrade ,so I will just hang on to the sim for a rainy day 😁

Thanks

Sabrina

E
Rank
Userlevel 1

Hello I need a new Sim,just upgraded but need to change number.

E
Rank
Userlevel 1

Hello I need a new Sim,just upgraded but need to change number.

 

Geluk
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Userlevel 4
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You need start your own thread not piggy back on this one.

Geluk
Tom
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Userlevel 7
Badge +4

Hi @Elenora 

 

Do you have your iD Mobile SIM with you? Do you just need a new number?

 

Please let us know what it is you need so we can best advise and assist.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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