Question

New sim card

S
Rank
Userlevel 1

Hi can I order a new sim card and get it charged to my account? 

 

Thanks

 

Simon 

This topic has been closed for comments

6 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @simonduffy,

Welcome to the Community!

Are you looking for a new iD Mobile contract or a replacement SIM card?

You can browse new iD Mobile deals via the iD Mobile website.

If it’s a replacement SIM that you are after we can get one sent via PM or you can visit your local Curry’s store.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
S
Rank
Userlevel 1

Hello, I need a new SIM 

 

Thanks

 

Simon

andewhite
Rank
Userlevel 8
Badge +9

In this context, iD Mobile will take new SIM to mean you want to open a new iD account, and start a new iD contract.

You can’t have multiple mobile numbers linked to one online “My iD Account”.
:-(

Tom
Rank
Userlevel 7
Badge +4

Hi @simonduffy 

 

Are you looking for a replacement SIM for an existing plan with iD Mobile or are you looking to purchase a new plan entirely?

 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
S
Rank
Userlevel 1

Hi Tom,

 

I went to Currys to get one, I don’t know why I can’t just order one through the portal though.

 

Thanks

 

Simon 

Tom
Rank
Userlevel 7
Badge +4

Hi @simonduffy 

 

Glad to hear that’s sorted, let us know if you need anything else.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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