Question

New SIM help

  • 10 September 2023
  • 2 replies
  • 33 views

Hi I recently got my dad a new phone and switched him to ID. He didn't get a SIM with his phone so I had to order a new one. I can't find the mobile number for this SIM anywhere on it so used the one provided in the email when he got the phone. This was obviously not the correct number and he has been without service for a few days now. How do I A) find the correct number for this SIM and B) switch from the number I transferred him to to this new SIM

Thank you 


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2 replies

Userlevel 4
Badge +1

It’ll become live when network first sees card; just send a sms from it to your phone; then you’ll see number.

Userlevel 7
Badge +7

Hi @Tessa Bushnell,

Welcome to the Community!

Did you still require assistance with this?

Please let us know and we can PM you.

 

Kash