I’ve got a new account with ID mobile.
When I put the SIM into my phone it says No SIM avaialable.
I’ve tried another phone and it says Invalid SIM.
Both handsets are unlocked.
I’ve cleaned the SIM and put the phone in airplane mode for 30 seconds and also turned the handset off and on again. I think I’ve got a SIM that isn’t working - can you send me a new one please?