Question

No 5G on android

Userlevel 1

I have an Oppo Reno 4 Pro 5G. ID mobile sent an e mail to say that 5G is now available in our area and posted me a new SIM.

There is no option for 5G in the phone settings. Even though the phone is called "pro 5G".

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Userlevel 8

+9

Unfortunately, that’ll be down to the service provider (i.e. iD Mobile) @Stardust.

Although iD state the following about 5G on their network:

iD Mobile also have their 5G device compatibility list (online), which doesn’t currently include the Oppo Reno 4 Pro 5G handset @Stardust.

😐

Hopefully with your new iD SIM card, you’ll get 5G reception even though it isn’t available as an option in the device settings.

Userlevel 7

+4

Hi @Stardust

I’m sorry to hear you haven’t been getting 5G connection, please could you let us know the postcode where you have 5G coverage?

Given we’ve posted a new SIM card, it’s worth activating that and seeing if this helps with 5G, let us know how you get on.

Tom

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