Hi I cannot make calls, getting message to say capped limit reached but my contract is unlimited
Best answer by WelshPaul
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no call capped limit reach but paying for unlimited minutes
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Userlevel 8
+6
Not all calls are included in your unlimited call allowance. Sounds like you're making a chargeable call but your spend cap is kicking in and preventing you from making said call.
You can manage your spend cap via the iD Mobile website or app.
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