I ordered an iPhone 15 with a 2 year contract on the 23rd January and did not have money taken out of my bank or a confirmation email sent to me. However I was told the order went through and was given and order number. This order number does not track anything and is said to not exist can some please help me. Did my order not go through or is there something wrong?
+9
The iD telephone sales team might be able to assist you with this,
You can contact sales on 020 7139 1397, during normal office hours.Â
+4
Hi
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You would typically receive an email from us and/or DPD within the next 24 hours after ordering, have you received anything yet?
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Please let us know so we can get in touch if needed.
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Tom
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