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No connection in Jersey

  • 17 March 2024
  • 3 replies
  • 21 views

My phone can't connect to a network in Jersey Channel Islands. I have roaming enabled and have been using my phone there fine until yesterday. Are there any technical issues? 

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Best answer by Kash 19 March 2024, 11:48

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Userlevel 7
Badge +7

Hi @Mo6655335,

Welcome to the Community!

Have you tried removing the SIM for a few minutes whilst the handset is off?

It may also be worth doing a network reset on the device.

 

Kash

Thanks Kash. It turns out that manually selecting the network makes it connect. For some reason it does not automatically connect to a Jersey network. It's not my phone as I have tried it in another phone 

Userlevel 7
Badge +4

Hi @Mo6655335 

 

Glad to hear manually selecting a network helped here.

 

Tom

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