Question

No Data for 2 days

  • 2 December 2023
  • 1 reply
  • 37 views
Alex Matthews
Rank

Hi, 

 

I have had no data for 2 days, I am unable to make or take calls and use my 5g. 

 

Can I ask what you plan on doing about it? 

 

I would also like to request compensation for the disruption this has caused me, like many others, this is completely unacceptable. 

 

I have been unable to get through to anyone online, this is just a complete shambles.

 

After the contract runs out, i’ll be switching. 

 

Alex. 

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Alex Matthews 

 

Three UK are having some network issues at the moment, they are working on a fix but unfortunately have no ETA, apologies for any inconvenience caused.

 

Thank you for your patience with this.

 

We cannot promise any compensation at this time.

 

- Tom

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