Question

No pin

  • 20 April 2022
  • 1 reply
  • 40 views

I am unable to use my sim, i have no clue when the sim only contract even started and I haven't been given any pin in any emails. I also cannot use live chat as the page doesn't work. I don't know what to as I am going to be billed but I can't make calls, text, or use my mobile data. 


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1 reply

Userlevel 8
Badge +9

Hello @Natse,

If you’re having trouble using the iD live chat service, try sending iD a private message (PM) using facebook or twitter.

It’s best to contact iD between 9am - 6pm - that way you can PM with a real person.

Anyway, good luck.

 

Why iD Mobile?