I am not getting any phone signal
but I do get 4g why is this?
Hi
Welcome to the Community!
We are sorry to hear this and it may be an issue in the area.
Please visit the link below and check the coverage and network status.
https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info
If there are no issues in your area, please try the SIM in a different handset and let us know if that makes a difference.
Kash
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.