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  • 31 March 2024
  • 4 replies
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S
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My Doro phone is fully charged but screen just says Select network. Any ideas ?

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Best answer by andewhite 4 April 2024, 23:04

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Tom
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Userlevel 7
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Hi @Susan W 

 

Please could you let us know the model of Doro this is?

 

Are you able to try the iD Mobile SIM card in another device?

 

Tom

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S
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Thank you. It’s a Doro 6520 bought in 2017. I cannot try it in another phone.

andewhite
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Userlevel 8
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I believe the Doro 6520 model only works with 2G and 3G mobile networks, @Susan W.

Three UK (the iD Mobile network partner) don’t have a 2G service, and are currently switching off their 3G service across the UK - work is currently due for completion by end of 2024.

 

Tom
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Userlevel 7
Badge +4

Hi @Susan W 

 

Unfortunately as suggested by @andewhite I wouldn’t expect an iD Mobile SIM card to work in a 6520, sorry about this.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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