I am at the end of my teather I’ve had family trying to call me and it’s just blank as if it’s been blocked even on Wi-Fi calls, I’m getting really fed up now I’ve gone onto the links to contact someone and they are not able to link me as it’s not a valid link. In all my years of being with other companies this has to be the worst. How do I speak to a human being to speak to someone about the problems I’m encountering. I’m so very very frustrated
not receiving calls and network issues
Userlevel 1
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Userlevel 8
+9
Okay
If live chat doesn’t work, I’d recommend using facebook (Messenger), or Twitter (by DM), to contact iD about your service.
The iD agents work between 9am - 8pm on weekdays, and 9am - 6pm at weekends.
Outside these times you’ll get an automated reply.
Meanwhile, is WhatsApp an option for calling your family while you getting your iD account sorted?
Also, use https://www.three.co.uk/support/network_and_coverage/network_support to check for network faults in your area.
I hope you get reconnected - good luck
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