Question

Not switching from another provider

  • 20 March 2024
  • 1 reply
  • 33 views
Crowie
Rank

Good morning,

I am trying to sign up with ID today but under the website function “Switching from another provider?” there is no option to select No. I am just looking to sign up as a new customer without moving an existing number or leave a current provider.

There doesn’t seem to be an option for this on the sign up page?

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Crowie,

Welcome to the Community!

You can select the switch later option but you are not required to switch over.

I hope that helps.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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