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number

  • 31 August 2023
  • 4 replies
  • 42 views
Mohamed Sayed-Ahmed
Rank
Userlevel 1

Hi there,

Will will my old number go live. I need it for verification on a number of apps.

Thanks 

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Best answer by Tom 1 September 2023, 14:32

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4 replies

andewhite
Rank
Userlevel 8
Badge +9

What’s happened to you old number @Mohamed Sayed-Ahmed? 

If you’re transferring your number to iD Mobile, the transfer doesn’t happen immediately.

There can be several hours between when your old provider’s SIM card stops working, and the number you wanted to keep working with your iD SIM card.

 

Mohamed Sayed-Ahmed
Rank
Userlevel 1

I requested this when I purchased my phone 2 days ago. Had a text message saying that it will transfer today. Just not sure when. 

andewhite
Rank
Userlevel 8
Badge +9

Okay @Mohamed Sayed-Ahmed, if iD said your number will be transferred today, then it could take until 10pm before the number you want to keep is working with your iD SIM card.

When I switched my number over to iD Mobile, the number transfer was completed around 3pm, about 5-hours after my old service provider’s SIM card had stopped working.

 

Tom
Rank
Userlevel 7
Badge +4

Hi @Mohamed Sayed-Ahmed 

 

Numbers can take between 8am and 10pm on the date selected/given, if your port date was 31/08/23, we’d expect the port to have completed by now.

 

Tom

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