Number Hasn't ported but old Sim stopped working

Okay @Munders, if your port was scheduled to be completed today, it might not be completed until 5pm today (sometimes midnight). 

When I joined iD my port completed at ~3pm, and my old provider’s SIM had stopped working about 5 hours earlier.

There’s no guarantee you’ll get continuity of service when porting your number between mobile service providers. I’d recommend turning OFF the phone with your iD SIM card, and then checking for service every 45 minutes. Keep your phone turned OFF between checks.

Good luck @Munders. 

Okay @Munders, what date did you give your PAC to iD Mobile?

Also, on the day you submitted your PAC to iD Mobile, was it done after 5pm? 

Okay @Munders, your port should have been completed by 5pm on 08-Nov-2022.

It’s possible something has gone wrong - when did your old provider’s SIM card stop working?

Hopefully iD have just goofed the timing of the number port @Munders.

iD are 1 day late getting your number ported - although I guess you just want the port completed. 
The OFCOM rules do say you’re entitled to compensation for each day the port is delayed.

I’d recommend turning OFF the phone with your iD SIM card, and then checking for service every 45 minutes. Keep your phone turned OFF between checks.

Good luck @Munders. 

Glad to hear it’s sorted now @Munders,

Mohammed