Hi,
I was going to port my number on 11th December and set this up with Idmobile.
However, my husband was changing to a different network at the end of November, and by mistake I entered his mobile number and PAC code into my Idmobile account.
His number transferred over to Idmobile on 24th November with no problems, but on 11th December my Giffgaff number was transferred to Idmobile even though I had already transferred my husband’s number to the Idmobile sim.
Having been in contact with Giffgaff they have advised that on 11/12/2023 - 7:15, the number was ported out from giffgaff to another provider. This means they no longer have my number and I would need to request it from Idmobile.
How do I do this as my number is not on any network now.
I hope someone can help as I’ve had this number for many years and don’t want to lose it.
Thanks in advance