Question

number ported last week but now texting from the old , replaced number

  • 28 January 2024
  • 3 replies
  • 24 views

Userlevel 1

I had my number ported over last Monday, everything was fine. Today I text a friend and its come through as the old, replaced number. Why would this suddenly happen? 


3 replies

Had exactly the same last year with a ported number showing up as the previous number. It should eventually sort itself out. Seems to be a purely ID Mobile problem as I didn’t experience it when moving on and off the underlying Three network.

Userlevel 4

Actually it's a common problem across all network's. But hopefully should resolve itself.

What you could to turn phone off and take you sim card out of your phone for a few minutes, and then put your sim card back in to see if this refreshes your details.

Failing this contact IDMobile. 

Userlevel 7
Badge +7

Hi @lucduk23,

Welcome to the Community!

Please could you remove the SIM and reinsert it after a few minutes.

You can also try and reset your network settings to see if that works.

If you have the same issues, please get back to us.

 

Kash

Reply


Why iD Mobile?