Question

number porting

  • 21 September 2023
  • 1 reply
  • 12 views

Hello
I went into curry’s on the Sunday and signed up for a sim only contract and needed to port my number. 
Vodafone cut me off at 10.30am yesterday the 20th. I have been without my phone for 21 hours now. 

I repeatedly contacted them by the live chat and at 7.30pm was told there was something wrong with the sim. So I went to curry’s to get a new sim. But they can’t activate it. They can only give me the new sim. 

I desperately need my phone. Please can you fast track this. You even have my emai address but never contacted me. 

24 hours with no phone is not what I signed up for


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1 reply

Userlevel 7
Badge +7

Hi @Hazel3333,

Welcome to the Community!

Sorry to hear about the issues that you have had.

Do you still require assistance with this one?

If so please let us know and we can help here.

If you registered for an iD Mobile account you can activate your new SIM there.

 

Kash

Why iD Mobile?