Hi I have been trying to port two numbers across using pac codes for the last few days and it keeps saying something went wrong! I've checked and triple checked the details I have entered are correct tried on multiple devices and still no joy. Is there something wrong at ID mobile end can not get hold of anyone to help we didn't have this trouble last time we switched to this network any help would be appreciated
Number porting
Userlevel 1
Userlevel 8
+9
Have you tried iD online Live Chat, at https://idmobile.co.uk/live-chat, for assistance with this issue,
The agents work until 8pm on weekdays.
After connecting, type “talk to a person” to avoid the 24/7 chat-bot.
Userlevel 7
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
Userlevel 1
all sorted now thanks
Userlevel 7
+7
Hi
Glad to hear that it is resolved.
If you require further assistance, please let us know.
Kash
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more