Question

Number porting taking too long and both networks are deactivated

  • 3 January 2024
  • 4 replies
  • 49 views
Z
Rank
Userlevel 1

Problem solved after a full day without any network!

4 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Zahra Mog 

 

Is your problem resolved?

 

Please let us know how you’re getting on so we can assist if needed.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Z
Rank
Userlevel 1

Yeah, it got ok after more than 7-8 hours of network loss.

andewhite
Rank
Userlevel 8
Badge +9

Unfortunately, number switching in the UK doesn’t happen immediately, @Zahra Mog.
When I switched to iD Mobile, I had no service for approx. 5-hours.

  

Kash
Rank
Userlevel 7
Badge +7

Hi @Zahra Mog,

When porting your number, services may be intermittent.

However I’m glad to hear that it is resolved.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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