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O2 nber not ported properly

  • 29 November 2022
  • 6 replies
  • 83 views
R
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Userlevel 1

Evening everyone.

I moved to ID from O2 and received my new 'phone a week ago. My calls are ported to my old O2 new as is WhatsApp, etc.

 

Texts are being delivered with my new ID number.

 

Can someone help please?

 

Cheers

 

 

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Best answer by andewhite 30 November 2022, 09:43

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6 replies

andewhite
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Badge +9

What’s the make & model of your new phone being used with your iD SIM @Roxy'sGandah?

R
Rank
Userlevel 1

Hi andewhite.  Google Pixel 7

 

 

 

 

 

 

 

andewhite
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Userlevel 8
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Okay @Roxy'sGandah, if want texts to be delivered with your old O2 number, then just TURN OFF the “Chat features” option in the Messages app on your Pixel 7.

If you leave the “Chat features” option disabled, your texts will come from the O2 number, which you switched to iD.

Good luck @Roxy'sGandah.
 

R
Rank
Userlevel 1

Cheers 

I'll give it a whirl.

 

 

 

Mohammed
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Userlevel 7
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Hey @Roxy'sGandah,

Did that fix the issue for you or are you still having problems?

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
R
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Userlevel 1

Cheers 

I'll give it a whirl.

 

 

 

Morning everyone

 

It worked, thanks @andewhite for your help and apologies for not letting you know the outcome.

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