I got a new I phone 14 last week, entered PAC code at point of purchase. Got a call from old network (EE) to confirm PAC code request and date of number switch (14/11/23). I set up new phone but also used my old phone and sim until date of phone number transfer. As expected this sim stopped working on the 14th as confirmed in an email. My new iD sim however lost all signal on this date too? I have powered off, checked sim, aeroplane mode etc but still cannot text or call at all!?!
This has now left me with no way of people contacting me which is obviously not ideal especially with young children at school/ childcare and when working home alone. I cannot even ring iD to ask them how to fix the problem.
Any help appreciated
